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SID

Verifications and References

The Student Information Desk can provide

Please ensure you are submitting your request via the correct route and that appropriate consent has been provided.

Degree verification for third parties (such as employers, agencies and embassies) 

Third party enquirers such as employers, agencies and embassies must verify attendance and awards from our university with Prospects Hedd. A Hedd verification confirms the candidate’s name, qualification type, course name, year of award, classification obtained and dates of attendance.

Prospects Hedd is managed by Jisc and has been providing a secure verification service for employers, screening agencies, embassies, councils and other institutions for over 9 years. Verification requests through Prospects Hedd can be made to over 125 UK Higher education institutions.

To make an enquiry you need to register with Prospects Hedd by visiting . Select ‘ Exeter University ’ from the list of UK higher education institutions and choose the option to 'verify a degree award'. There is a small charge for each enquiry and you will also be required to upload the hand signed consent of the indivisual concerned. Please ensure you adhere to the specific consent requirements before submitting your request as this will result in a delay to your request being actioned. If you require a consent form template please contact heddhelp@prospects.ac.uk

You’ll need the individual’s name, date of birth, course and qualification. For graduates you'll also need their year of graduation and degree result. To prevent delays, please enter the candidate’s details as they appear on their degree certificate. Enquiries are checked and completed by the university’s Student Information Desk team. The due date will be listed on your enquiry.

If you have any problems or queries, please email heddhelp@prospects.ac.uk

Prospects Hedd is managed by Jisc


Landlord / tenancy references relating to University accommodation

Third parties should submit landlord and tenancy reference requests by email to verifications@exeter.ac.uk.

To meet our data protection obligations, every request must include written consent from the individual concerned (see Acceptable consent below). Requests that do not include the required information cannot be processed.

Consent must be provided in English and include all of the following:

  • Student's full name (including middle names where possible).
  • Student's date of birth (in full: DD/MM/YYYY).
  • Student number.
  • Full University address and dates of residence.
  • Name of your organisation as the intended recipient of the information.
  • Hand-drawn signature.
  • Date the consent was signed.

To be accepted, the consent must include a hand-drawn signature. We can accept either:

  • Wet signature – a consent form signed by hand using a pen or pencil, then scanned or photographed and submitted as a PDF or image file.
  • Electronic signature – a freehand signature created using a finger, stylus or similar device on an electronic version of the consent form.

If your standard consent form does not permit hand-drawn signatures, ask the student to handwrite the following statement, sign it, and send you a scanned copy or photograph to attach to your request:

I, [Name], [Student Number], give my express consent for [Your organisation] to request my information from the ¼ø»ÆÊ¦app as the intended recipient for the following programme(s):

Programme name:
Dates of study:
Date of award:

Signed:

Print name:
Hand-drawn signature:
Date of birth:
Date signed:

If you have any questions, email verifications@exeter.ac.uk. Please quote your enquiry number in all correspondence.

For urgent requests, call:

  • UK: 0300 555 0444
  • International: +44 1392 724724

Please note: We cannot provide tenancy references over the telephone.