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Coding for Reproducible Research Programme Administrator

Having worked for the employment tribunal service, I have seen first-hand the complexities that colleagues can face when looking to resolve workplace issues. I am pleased to be playing a role in supporting staff to manage challenges in a person-centred way, facilitating essential conversations that make a positive difference to workplace culture.

I bring a wealth of experience from healthcare, education and legal contexts that have required me to confidently navigate conflict and complexity. I am also a Mental Health First Aider. I work hard to create the psychological safety that conversations require within the mediation process and have decades of experience in managing conversations on potentially triggering and divisive issues.

My current role within Professional Services supports the delivery of a digital training programme, linking with students and colleagues from all disciplines and contexts. I am also self-employed and recently received funding to deliver a programme of workshop facilitation inputs. My portfolio career gives me understanding of a range of workplace environments and provides the flexibility needed to fully engage with the thorough mediation training and wider duties of the programme. The breadth of my experiences ensure I bring a sense of empathy, understanding, and integrity to my work as a mediator.

Email: A.Bell3@exeter.ac.uk

I am pleased to be part of the University’s Mediation Team, an element of the Early Resolution framework. As a trained workplace mediator, I am deeply committed to fostering a culture of collaboration, respect, and psychological safety across our institution.

I have worked at the University for over seven years within the School of Education, having also studied here across multiple degrees over many years! In my current capacity, I hold several leadership roles alongside responsibilities related to the pastoral care of both students and colleagues. These include serving as Senior Tutor and Mental Health First Aider and supporting staff as a Mental Health Champion. Additionally, I am one of the University’s accredited and credentialed coaching team, contributing to the development and wellbeing of our community.

Prior to my academic career, my professional experience centred on education and gender-based violence, where I supported adults and children through complex interpersonal and organisational challenges. Across all of my roles, I have worked to create safe spaces for dialogue, with a trauma-informed lens to facilitate mutual understanding and help individuals navigate emotionally charged situations. My research focuses on bringing together my areas of expertise in education and gender-based violence to inform restorative and relational approaches to conflict resolution, providing a strong foundation for mediation practice.

Email: s.e.cole@exeter.ac.uk

I am excited to join the new team of mediators to support the Early Resolution framework at the University. I hope the role will allow me to contribute to a working culture where colleagues are supported to have necessary conversations to learn from conflict.

I have worked at the University for more than 15 years, starting as a post-doctoral research fellow in History and then moving to English and Creative Writing. I have directed several collaborative research projects involving academic and non-academic partners. My research tends to focus on sensitive and polarising topics, and I am aware of the importance of balancing different needs and interests to allow for dialogue and exchange. I am an active member of the LGBTQ+ Staff Network, which I co-chaired for many years. I am also part of the University’s Neurodiversity Café and a member of the Disability and Chronic Illness Network. This means that I am aware of some of the different ways in which biases, prejudice, and discrimination can affect staff and students at the University.

I was keen to become a workplace mediator, because I believe that offering colleagues the option to address conflicts through dialogue, focusing on reparative rather than punitive outcomes, is urgently required. I am aware of the limitations of existing grievance and complaint processes, which can put significant burdens on the individuals involved without resulting in meaningful outcomes. Conventional complaint processes also offer few opportunities for individuals to reflect on their behaviour, learn, and possibly change. At a time of increasing social and political division in Higher Education, supporting colleagues to engage in these conversations through mediation feels like a meaningful opportunity to create a more welcoming and inclusive work environment for all.

Email: J.Funke@exeter.ac.uk

Email: J.Love@exeter.ac.uk

I am delighted to serve as a mediator in the University’s new Early Resolution process. Having worked at the University for over twenty years, I bring extensive experience in supporting colleagues and helping to address difficulties between staff in a wide range of contexts.

Throughout most of my time at the University, I have been actively involved in the UCU union, serving in roles such as caseworker, departmental representative, as well as the senior positions of branch Secretary and President. These roles have given me sustained, first-hand experience of listening to colleagues in troubling situations, understanding the pressures they face, and working constructively to address disputes and difficulties. Alongside this, I have also held senior departmental managerial roles, including two terms as Head of Department. These positions have provided a complementary perspective on university procedures and organisational responsibilities.

Across both sets of roles, I have consistently sought to understand the experiences people are going through, while also helping to identify ways forward. While formal complaint and grievance procedures are necessary for a large organization like a university, I am keenly aware of their limits—particularly in how they structure interactions and address the emotional dimensions of conflict. For this reason, I strongly believe that early resolution approaches, such as mediation, have a vital role to play in fostering understanding, dignity and constructive outcomes for all.

Email: B.Rappert@exeter.ac.uk

I am very pleased to be part of the team of staff mediators at Exeter. I’m an experienced academic of 20 years, currently departmental Co-Director of Wellbeing, Inclusion and Culture.  I’ve witnessed the unnecessary harm of escalating conflicts that could have been resolved at a much earlier stage with some skilled and sensitive intervention. I support the Early Resolution Framework as an important culture change at Exeter including how we support staff, should they choose, to work through conflicts via mediation.

In my leadership roles over the years, particularly in relation to EDI, and as a qualitative researcher working with a host of different groups of people, I have developed experience in creating highly confidential and non-judgemental spaces of trust where people can speak openly. As a politics lecturer teaching political communication in polarised settings I facilitate difficult conversations between students and have a high level of skill in active listening, building empathy and inclusive approaches to disagreement. I am interested in interpersonal and cultural issues within workplaces and am committed to trauma-informed and non-discriminatory practices.

Before I became an academic I worked in in the voluntary sector supporting homeless young men and ex-offenders in residential settings, building skills of defusing difficult and potentially violent situations, and facilitating discussions between vulnerable service users around particular flashpoints so they were protected from acting rashly and putting themselves at risk.

Everyone should have support to determine for themselves a path to conflict resolution that affords them agency and dignity at a vulnerable time.  I’m pleased to be doing this work at Exeter as a mediator.

Email: K.E.Scott@exeter.ac.uk